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Terms & Conditions

Use of this site is subject to express Terms & Conditions.

Last updated May 15th, 2011, LLC. ( and its affiliates provide their services to you subject to the following notices, terms, and conditions. In addition, when you use any service, you will be subject to the rules, guidelines, policies, terms, and conditions applicable to that service and you will be subject to all governing state laws, including the guidance of and in compliance with the laws in force in Qatar, especially the Electronic Commerce and Transactions Law No. (16) of 2010 as for the time being amended or re-enacted ("the Electronic Commerce Law").


This Web site, in its entirety, is the sole property of or its content suppliers and protected by the State of Qatar and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this site is the exclusive property of and is protected by the State of Qatar and international copyright laws. All software used on this site is the property of or its affiliates and is protected by the State of Qatar and international copyright laws. The content and software on this Web site may be used as a personal shopping, and e-commerce resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance of the content on this Web site is strictly prohibited. The application of this Web site, into any other Web site, is strictly prohibited unless pre-approved by

Trademarks and the Logo are registered trademarks of, in the the State of Qatar and other countries.'s trademarks may not be used in connection with any product or service that is not's, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits

Use of Site

By accessing this Web site you are agreeing to all of the terms, conditions, and statements included in this legal statement. The entirety of this site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose that is not expressly permitted by The site may not be linked to any other site without prior consent of and its affiliates reserve the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including, without limitation, if believes that customer conduct violates applicable law, disrupts our normal business activities or is harmful to the interests of and its affiliates.

Terms of Purchase

The final charges for your order may be different than those stated on the website. does not assume any responsibility or liability for the actions, products, and content of any third parties related to the creation or delivery of your order. You agree to pay all fees and charges incurred in connection with your purchases (including any applicable taxes) at the rates in effect when the charges were incurred. We may require additional verifications or information before accepting any order.



By selecting CASH as a method of payment, you agree to provide the restaurant payment in the form of Qatari Riyals (Q.R.) upon receipt of your order.


By selecting CREDIT CARD as a method of payment, you agree that you must be authorized to use the credit card presented as a method of payment. Prior to the purchase of any goods or services on our website, you must provide us with a valid credit card number and associated payment information including all of the following: (i) your name as it appears on the card, (ii) your credit card number, (iii) the credit card type, (iv) the date of expiration and (v) any activation numbers or codes needed to charge your card. If does not receive payment from your credit card issuer or its agent, you agree to pay all amounts due upon demand by or its agents. The final charges on your credit card may be different than those stated on the website.

Doha-Delivery CASH

By selecting Doha-Delivery Cash as a method of payment you agree that you are the authorized user of the account and, as such, authorize to deduct and remit the stated amount from your account to the restaurant partner fulfilling your order. Doha-Delivery Cash is not a credit program. If the total amount of the purchase is greater than your available Doha-Delivery Cash, your credit card will be charged for the outstanding balance or you will not be allowed to complete the transaction until your balance is above the requisite amount.

Purchasing Doha-Delivery Cash or Restaurant Cash

Doha-Delivery Cash allows you to load a monetary value into your Account in the form of Doha-Delivery Cash or Restaurant Cash for future online purchases at participating restaurants with Unless otherwise required by law or permitted by this agreement, any amount in your Account, whether in the form of Doha-Delivery Cash or Restaurant Cash, is non-refundable and may not be redeemed for cash. In instances where refunds are required, they may be subject to penalties and fees. An inactivity fee of Q.R. 10 per month will be administered for any account with a balance that has remained inactive for a period of one year. No interest, dividends, or any other earnings on funds deposited into your Account as Doha-Delivery Cash or Restaurant Cash will accrue or be paid or credited to you by Doha-Delivery Cash or Restaurant Cash is not transferable from person to person nor from restaurant to restaurant (unless required due to restaurant no longer participating in the program). reserves the right not to accept any Doha-Delivery Cash or Restaurant Cash, or otherwise limit the use of Doha-Delivery Cash or Restaurant Cash, if it is reasonably believed that the use is unauthorized, fraudulent or otherwise unlawful. You are responsible for all transactions associated with the Doha-Delivery Cash or Restaurant Cash in your Account, including unauthorized transactions. Purchase of Doha-Delivery Cash or Restaurant Cash constitutes acceptance of these terms & conditions.

Return Policy

If you are not satisfied with your order, please contact Customer Service immediately via email at and include the order number and restaurant name. All sales are final unless order problems/issues are confirmed with our restaurant partners or otherwise determined by, at its sole discretion, to be actionable. In such cases, will issue credit for use on future orders through the website. All order problem/issue inquiries must be received within 24 hours of the order date listed on your order confirmation email. No cash refunds will be issued by


You may not use the Web site if you are under thirteen (13) years of age. Likewise, will not store or record information from any person under the age of thirteen (13).

Email & SMS

By registering or placing an order with us, you are consenting to receive e-mails and SMS texts from us regarding your registration or your order. Additionally, by registering or placing an order with us, you are consenting to receive commercial e-mail from us. If you do not wish to receive commercial email from us, you may remove your name from the e-mail list and edit your personal information from the computer system by updating your account information.

Reviews and Comments

If at any time, enables site visitors to post reviews of and comments on products featured on the site, the party posting that comment or review grants and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such reviews and comments throughout the world in any media. You also grant and its affiliates the right to use the name that you submit with any review or comment, if any, in connection with such review or comment.

Risk of Loss

All items purchased through are made pursuant to a delivery contract. Should there be delivery errors; will offer reasonable assistance in the correction of that error. However, the risk of loss and title for such items pass to you upon our delivery to the carrier. You must file any such claims with that delivery carrier.


You agree to indemnify and hold, its subsidiaries, affiliates, officers, agents, and other partners and employees harmless from any loss, liability, damage, claim, or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of this Web site, including your use of this Web site to provide a link to another Web site or to upload content or other information to the Web site.


THIS WEB SITE IS PROVIDED BY ON AN "AS IS" BASIS. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED IN THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, OR PRODUCTS ACQUIRED THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. RESERVES THE RIGHT TO LIMIT PURCHASE AND PURCHASE QUANTITY. IN THE EVENT OF ANY SITE ERROR, CUSTOMERS WILL BE LIMITED TO A SINGLE UNIT PURCHASE. PRICING ON THIS SITE MAY BE SUBJECT TO CHANGE WITHOUT NOTICE. disclaims any and all liability for the acts, omissions, conduct of any third-party users, users, advertisers, and/or sponsors on the Site, in connection with the Site, or otherwise related to your use of the Site. is not responsible for the products, services, actions, or failure to act of any third party in connection with or referenced on the Site. Without limiting the foregoing, you may report the misconduct of users and/or third-party advertisers or service and/or product providers referenced on or included in the Site to at may investigate the claim and take appropriate action, at its sole discretion.

Applicable Law

Salsabil Ventures, LLC (DBA is incorporated in the State of Qatar. As such, the laws of the State of Qatar will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws. We reserve the right to make changes to our site and these disclaimers, terms, and conditions at any time.

For questions or comments regarding our policies, you may contact us at:

Salsabil Ventures, LLC